Last updated: September 2026
Registroom ("the Service") is operated by Mikel Llobera Guelbenzu, tax ID 21752467X, with registered address at Andreu Vidal, 18, Sant Adrià de Besòs, 08930, Barcelona ("we", "us"). These Terms govern your access to and use of the Service. By creating an account you agree to them.
The Service helps short-term rental hosts collect guest identity data, generate and submit the traveller registration required by Spanish authorities (Mossos d'Esquadra), collect the applicable tourist tax, and optionally store records in the host's Google Drive and send notifications. We provide the software; we are not a party to your relationship with your guests or the authorities.
You must be a business or professional acting in the course of your rental activity, provide accurate account information, and keep your credentials secure. You are responsible for all activity under your account.
The Service is offered on a subscription basis at 3,50 € per room per month, billed in advance through our payment processor (Stripe). New accounts may include a free trial; at the end of the trial the subscription begins unless cancelled.
You can cancel at any time; cancellation stops future renewals and takes effect at the end of the current billing period. Except where required by law, payments already made are non-refundable. Prices may change with prior notice for future billing periods.
You are the data controller for your guests' personal data (see the Data Processing Agreement). You are responsible for: the accuracy of the data submitted; holding a valid legal basis to collect and submit it; providing your guests with the required privacy information; complying with registration, tourist-tax and short-term-rental obligations; and supplying and keeping current your own Mossos portal credentials and establishment ID. You must not upload data you are not entitled to process.
Do not use the Service unlawfully, attempt to breach its security or access other tenants' data, interfere with its operation, or use it to process data unrelated to your lawful rental registration and management.
Our handling of personal data is described in our Privacy Policy, and our role as processor for your guest data is governed by the Data Processing Agreement, which forms part of these Terms.
We aim for a reliable service but do not guarantee uninterrupted or error-free operation, nor that a submission to a third-party portal (e.g. Mossos) will always succeed — those systems are outside our control. The Service is provided "as is" to the maximum extent permitted by law. You remain responsible for verifying that your legal submissions were completed.
To the extent permitted by law, we are not liable for indirect or consequential damages, loss of profit, or fines arising from your failure to meet your legal obligations. Our total liability for any claim is limited to the amounts you paid for the Service in the twelve months before the event giving rise to the claim. Nothing limits liability that cannot be excluded by law.
You may stop using the Service and delete your account and data at any time from Settings → Profile. We may suspend or terminate access for breach of these Terms or non-payment. On termination, data is deleted in accordance with the Privacy Policy and the DPA.
We may update these Terms; material changes will be notified in advance. Continued use after the effective date constitutes acceptance.
These Terms are governed by the laws of Spain. Disputes are subject to the competent courts of Catalonia, without prejudice to any mandatory consumer or professional protections.
Questions about these Terms: soporte@registroom.com.